Position Details: Hybrid Business Development & Referral Response Specialist

Description:

ATN Healthcare is seeking an organized, persuasive, and highly responsive Business Development & Referral Response Specialist. This hybrid position combines client acquisition, referral response, admissions coordination, proposal development, and healthcare workforce recruitment.

You will help ATN acquire new clients, convert referrals into admissions, recruit qualified caregivers and nurses, and coordinate the people and resources needed to begin care successfully.

Key responsibilities

• Respond promptly to incoming calls, emails, SMS messages, referrals, and client inquiries.
• Conduct outbound business-development and sales outreach.
• Build relationships with hospitals, case managers, discharge planners, payers, community organizations, families, and other referral sources.
• Follow up on warm leads and guide prospective clients through the admission process.
• Respond to Requests for Admission and coordinate service start dates, schedules, authorizations, and caregiver assignments.
• Prepare, submit, track, and follow up on RFP packages.
• Recruit and support the onboarding of nurses, CNAs, home health aides, personal care workers, and other caregivers.
• Match qualified caregivers with appropriate client assignments.
• Maintain accurate CRM, recruiting, scheduling, referral, and admission records.
• Help identify and resolve client, caregiver, scheduling, and operational problems.
• Visit the Denver office, recruiting events, client locations, or other assigned sites when reasonably required.
• Protect confidential client, employee, payment, and health information.

Performance incentives

Eligible employees may earn additional compensation for verified results:

• Successful live referral call: $25
• Successful warm referral callback: $20
• Successful RFA/admission: $30
• Completed full-package RFP submission: $150
• Awarded RFP contract: $350 annually
• Qualified caregiver or CNA recruitment: Additional incentive under ATN’s recruiting incentive schedule
• Qualified licensed-nurse recruitment: Additional incentive under ATN’s recruiting incentive schedule

Client-related incentives generally become payable after the client completes 30 consecutive days of active, paid care. Recruiting incentives are payable after the recruited worker completes onboarding and 30 days of active, paid work, subject to the written incentive plan. Annual incentives are paid if clients stays with us for 12 months.

Qualifications

• Strong verbal, written, sales, and relationship-building skills
• Professional telephone presence
• Organized, responsive, and comfortable managing multiple priorities
• Able to follow leads consistently until a decision is reached
• Strong problem-solving, documentation, and collaboration skills
• Comfortable recruiting and communicating with healthcare professionals
• Able to handle confidential information with discretion
• Experience in healthcare, home care, staffing, admissions, sales, recruiting, care coordination, or proposal writing is preferred
• Reliable transportation and ability to attend required office and field assignments
• Quiet, secure home workspace with reliable high-speed internet

Employment requirements

Employment is contingent upon verification of work authorization and successful completion of applicable job-related screening, including a criminal background check and drug/alcohol screening. Additional lawful screening may apply depending on assigned responsibilities.

Avoid Conflict of interests with company's.

Can't work for/with our clients out-side of ATN Health for at least 3 years. Can't ever refer our clients or caregivers to any individuals or competitor.

How to apply

Submit your résumé and a brief description of your experience in sales, healthcare referrals, admissions, recruiting, or client coordination.

Email: hrmanager@atnhealth.com
Website: hca.atnhealth.com

ATN Healthcare is an equal opportunity employer.

 

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